Title VI Complaint Form
CARTS is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by the Title VI of the Civil Rights Act Of 1964, as amended. Title VI complaints must be filed within 180 days from the date of the alleged discrimination.

The following information is necessary to assist us in processing your complaint. If you require any assistance in completing this form, please contact the Title VI Coordinator by calling (512) 505-5605. The completed form must be returned to CARTS Title VI Coordinator, P.O. Box 6050, Austin, TX. 78762

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The language identified in our service area is English and Spanish. If information is needed in another language, contact 1-800-456-7433.

    Title VI Complaint Form

    Section I
    Section II
    Section III
    Section IV
    If you answered "yes" to this question, go to section V.
    Section V
    Max file size: 20MB
    Max file size: 20MB
    Note: FTA encourages, but does not require, riders to first file complaints with their local transit agencies to give them an opportunity to resolve the issue.
    Section VI
    Section VII
    Note: We may be unable to investigate your allegations without permission to release your identity and complaint.
    Note: We cannot accept your complaint without a signature